The Oregonian | Staff Writer | October 04, 2018
A Portland attorney has filed to seek class-action status for Burgerville customers potentially impacted by a credit card breach revealed by the company this week.
The complaint, filed by Michael Fuller, alleges Burgerville failed to adequately protect credit card information and seeks “fair compensation” for any losses. It says Burgerville could have limited economic harm by promptly notifying customers once it learned of the breach.
The complaint was filed Wednesday in Multnomah County Circuit Court.
Burgerville revealed earlier that day that thousands of customers’ credit and debit card information may have been compromised during a cyberattack it learned of in late August.
Burgerville said it learned of the breach from the FBI the same month. The chain didn’t acknowledge the issue until Wednesday, saying its first priority was to contain the breach and close off cybercriminals’ access to its systems.
“The operation had to be kept confidential until it was completed in order to prevent the hackers from creating additional covert pathways into the company’s network,” Burgerville said in a written statement. It said it completed the operation to seal the breach on Sunday.
Burgerville said it doesn’t know how many of its customers were affected. It provided a phone number, 877-322-8228, that anyone can call to get a free copy of their credit report. The same information is available online at annualcreditreport.com.
The Vancouver-based fast-food chain says anyone who used plastic at its restaurants between September 2017 through last week should carefully watch their card statements for unauthorized charges. In addition, the chain recommends customers obtain a copy of their credit report to look for unauthorized information and consider freezing their credit.
The named plaintiff in the class action filing is Cassandra Nelson.
https://www.oregonlive.com/business/2018/10/burgerville_credit_card_breach.html
